Join Over 16,000 Leading Veterinary Hospitals*

Simple, Transparent Payment Plans
to Help Your Practice Thrive.

Trust Scratch
Care

Voted “Easiest Financing Partner to Use.”

78% of partner practices say Scratch Pay has the highest approval rate & is the easiest to use1No prepayment penalties. No deferred interest.2

Trust Scratch
Care

Flat-Rate Pricing.

Our standard feeto practices is a simple, flat-rate 5% provider fee—with no hidden fees.

Trust Scratch
Care

No Hard Credit Checks.

Finding a plan won’t affect your clients’ credit scores.3

Highest Approvals
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Accessible Care.

Help patients get the care they need with more plans approved with affordable rates.4

*Number of practices using Scratch Pay as of February 10, 2025.
1Based on a 2020 survey sent to ~9,000 partners.
2Standard late fees apply. Please review the terms presented to you during application carefully.
3Checking your eligibility for a plan will not impact your credit score. If you are approved and accept a loan, repayment activities may be reported to the credit bureaus.
4Based on Scratch Pay partner survey.

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See How
We Stack Up.

No prepayment penalties.
No deferred interest.1

1Standard late fees apply. Please review the terms presented to you during application carefully.

Care Credit

Simple, flat
rate pricing

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No hard credit
checks for clients

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No set-up fee

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Will manage plan
& risk for you

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VetBilling.com

Simple, flat
rate pricing

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No hard credit
checks for clients

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No set-up fee

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Will manage plan
& risk for you

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Red Heart

Simple, flat
rate pricing

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No hard credit
checks for clients

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No set-up fee

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Will manage plan
& risk for you

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Make it simple for your clients to access care.

Happier Clients, Easier Payment Options.

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Clients can submit a loan application right at the point of payment.

ConnectedLines
12-24-months
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They can select a plan that fits their needs, and receive a decision in seconds!

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Doctor
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And if approved, your clients can get the care they need!

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Payment
Plans

Making it easier for pet
owners to give their pets
needed care.

Information

Late fees apply. All payment plans and loans are subject to approval and, with respect to the loan, the rate for which individual borrowers qualify may vary based on individual credit history and other factors.

Calender

12 Months

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Number & Frequency of Payments

12 Monthly Payments*

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APR

0-36%

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Down Payment

$15

Calender

24 Months

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Number & Frequency of Payments

24 Monthly Payments*

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APR

0-36%

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Down Payment

$15

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*Scratch Pay plans are available in 12 to 36 month terms, range in approved loan amounts from $200 to $10,000, and with annual percentage rates (APR) ranging from 0% to 36%, with the lowest rates for borrowers with exceptional credit profiles. Monthly payment amounts on plan will depend on the term length, amount financed, and APR. For example, a 12-month payment plan for $10,000 with 5.99% APR would have 12 monthly payments of $860.62 for a total repayment amount of $10,327.44. Signing for a plan means the borrower agrees to make all payments in full and on the scheduled due dates. A borrower may incur late fees for partial or late payments that may result in higher interest charges and repayment schedule. To obtain financing, a $15 down payment is required. Autopay enrollment is optional for 12-month, 24-month, and 36-month plans. Refunds are given for unused plans.

Welcome to Scratch Pay.

It’s Simple & Easy to Get Started.

Payments

When your clients select a plan, you’ll receive an email notification from us.

Payments

You can easily finalize their plan for the total service right from your clinic’s Scratch Pay dashboard.

Payments

We pay your practice up front via ACH deposit!

From helpful practice support and training to free marketing materials, we make it easy for your clients get the care they need.

Enroll Today
Care Accessible

Say Yes to Making
Care Accessible.

Pet owners can quickly see if they qualify— with no impact to their credit scores!

Get Started

*Standard late fees apply. Please review the terms presented to you during application carefully.
1Checking your eligibility for a plan will not impact your credit score. If you are approved and accept a loan, repayment activities may be reported to the credit bureaus.

Pet Owners Trust Scratch.

See what clients are saying.**

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"I've been in this field for 20 years, and Scratch has been the easiest company to work with."
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Jillian
Cortlandt Manor, NY
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"We have tried many payment processing methods but with Scratch Checkout it felt as if all of our payment processing problems have been solved. It's easy for our employees and clients to use. The customer support is awesome with answering all of our questions."
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Madison
Columbia, SC
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"We have also been able to improve our fear free protocols by doing in-room credit card checkouts with our Scratch terminal that integrates with our PIMs. No more in-lobby dog meetings with in-room checkout thanks to Scratch!"
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Raven
Farmington, MI
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"We have had multiple clients that have not been able to afford big dollar amount procedures and they get approved for Scratch Pay and they’re able to help their pets. We’ve had so many clients that have been so thankful for us being able to offer it. We also use the Scratch Checkout for card processing and so far our clients absolutely love it, and from the CSR’s side of things it makes our checkout process so much smoother."
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Chelsie
Practice Manager, NC
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“We're a lower cost, high volume clinic that strives to provide more affordable vet care for owners. Scratch Pay has been very important in our practice by offering more attainable financing options.”
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Nicole
Doctor of Veterinary Medicine, OH

**The testimonial provided are individual experiences reflecting the use of Scratch products and services. Individual results may vary, and the experiences described are not a guarantee of typical results. Testimonials may be edited for grammar, clarity, brevity, or misstatement of the Scratch product name. Individuals providing testimonials may have received free products, services or other incentives in exchange for sharing their experiences. All opinions and views expressed in the testimonials are solely those of the individuals who provided them. Scratch is not responsible for the accuracy or completeness of the testimonials.

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Ready to get started or have a question?

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Asked Questions

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